Online Shop DeliveryUK Standard Delivery:
Should take upto 3 working days (excluding public holidays) but in most cases quicker. If you order on a Friday and we can arrange delivery on Saturday we will try to do so. You can receive your items quicker.
Cost is £3.45.
Freestyle Libre Sensors - If there is a fault with your Sensor, please contact Abbott about this (as recommended by them).
Click on this link https://www.freestylelibre.co.uk/libre/help/contact-us.html (for customers outside of the UK you may need to contact Freestlye Libre in your area.
You should inform them of the problem and follow their instructions. Usually you need to send them the faulty sensor and they will send you a new one.
NHS Prescription Service
We offer a free delivery service for your NHS prescriptions items. We may be able to deliver the same day we receive your prescription if you require. This will depend where you need the delivery to arrive (please contact us to find out more). Private prescription items will incur a charge which is calculated from the item(s) and the delivery address.
Deliveries are usually made Mondays to Fridays (excluding public holidays). It is your responsibility to make sure that someone is available to receive the delivery and sign for items that require a signature on delivery. We are not able to deliver to PO boxes, or to addresses that are outside the UK Mainland.
*Same day delivery – this service is available to some areas (please contact us to find out more). We need to receive your prescription by 11:00am. If received after this we can fulfill most common prescriptions but may need to order some item(s) for next the day. Some items by their nature require special manufacture or are not readily available and so will not be available same day but we will try for a delivery as soon as possible.