FAQ’s

NHS Prescription Servive

What Is Your NHS Repeat Prescription Service?

Our prescription service is designed to work around you. Just imagine no more trips to your surgery to pick up your repeat prescription and then waiting at a pharmacy to collect your medicines. We offer to order your prescriptions at your GP and deliver your medicines direct to you at home or work. You could spend your time on things you enjoy and leave the extra work to us.

What Is The Electronic Prescription Service - (EPS)?

EPS enables prescribers – such as GPs and practice nurses – to send prescriptions electronically to a dispenser (such as a pharmacy) of the patient’s choice. If you collect repeat prescriptions you will not have to visit your GP practice just to pick up your paper prescription. Instead, your GP will send the prescription electronically to the place you choose, saving you time. EPS is reliable, secure and confidential.

How Do You Deliver?

We will deliver your Prescription Medicine either directly using our own drivers or use Royal Mail's Tracked Delivery Service.

Where Do You Deliver To?

We offer a Free Delivery Service for your NHS Prescriptions Items within the UK.

Private prescription items will incur a charge which is calculated from the item(s) and the delivery address.

When Will I Receive My Delivery?

We will deliver your medicines a few days before your current one's finish.

Freestyle Libre Sensors

How Do I Claim Vat Relief?

If you are eligible and looking to Claim Vat Relief, simply select Checkout on the Basket page. Scroll down, click Claim Vat Relief and complete the declaration. The price will reduce to the new Vat Free price.

Complete Billing and Shipping details then make Payment.