Chemist 2 Customer

FAQ’s

What is your Repeat Prescription Service?

Our prescription service is designed to work around you. Just imagine no more trips to your surgery to pick up your repeat prescription and then waiting at a pharmacy to collect your medicines. We offer to order your prescriptions at your GP and deliver your medicines direct to you at home or work. You could spend your time on things you enjoy and leave the extra work to us.

What is the Electronic Prescription Service - (EPS)?

EPS enables prescribers – such as GPs and practice nurses – to send prescriptions electro­nic­ally to a dispenser (such as a pharmacy) of the patient’s choice. If you collect repeat prescriptions you will not have to visit your GP practice just to pick up your paper prescription. Instead, your GP will send the prescription electro­nic­ally to the place you choose, saving you time. EPS is reliable, secure and confidential.

Where Do You Deliver To?

Currently delivery is to mainland UK only.We offer a free delivery service for your NHS prescriptions items to some areas. Private prescription items will incur a charge which is calculated from the item(s) and the delivery address.

When will I receive my delivery?

If you want us to manage your repeat prescription, we will deliver your medicines a few days before your current ones finish. Otherwise we will deliver within 7 working days (subject to stock availability).